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ServiceNow Developer – HRSD

• Location: Dublin

• Working Model: Hybrid

• Employment Type: Permanent

• Visa Requirement: Minimum Stamp 4 permission required

Cpl are partnering with a leading organisation in Dublin to recruit an experienced ServiceNow Developer to join a growing technology team.

This is a development-focused position with a strong emphasis on ServiceNow HR Service Delivery (HRSD). The successful candidate will work closely with HR, compliance and technology stakeholders to design, develop and enhance ServiceNow solutions, integrations and automated workflows within a large enterprise environment.

The Role

You will take ownership of ServiceNow development activities across the full delivery lifecycle, from requirements and technical design through configuration, development, testing, release support and production monitoring.

• Key responsibilities will include:

• Configure and enhance ServiceNow HRSD capabilities.

• Develop solutions across Case and Knowledge Management, Employee Service Center and Lifecycle Events including onboarding and offboarding.

• Build and maintain catalog items, workflows, business rules and integrations supporting HR processes.

• Work closely with stakeholders to translate business requirements into effective technical solutions.

• Develop and support integrations between ServiceNow and enterprise platforms, including SAP SuccessFactors.

• Build solutions using Flow Designer, IntegrationHub and REST/SOAP APIs.

• Troubleshoot and resolve technical issues across HRSD modules and integrations.

• Support platform upgrades, patching, regression testing and release activities.

• Maintain appropriate technical documentation for governance and audit purposes.

• Ensure solutions follow ServiceNow development standards and minimise unnecessary customisation.

Experience Required

• The ideal candidate will have:

• Strong hands-on experience developing on the ServiceNow platform.

• Experience working with HRSD and/or IRM modules.

• Strong ServiceNow development knowledge including JavaScript, Glide APIs, Business Rules, Client Scripts and Script Includes.

• Experience with Flow Designer and IntegrationHub.

• Experience building and supporting enterprise integrations using REST/SOAP APIs.

• Experience integrating ServiceNow with SAP SuccessFactors or similar enterprise systems.

• Understanding of ServiceNow security models including roles and ACLs.

• Experience with platform upgrades, regression testing and release/deployment processes.

• Experience delivering technical solutions within Agile teams and working with business stakeholders.

• Strong understanding of ServiceNow development best practices and enterprise governance requirements.

Desirable

• ServiceNow certifications such as the following would be advantageous:

• Certified System Administrator

• Certified Application Developer

• HRSD Implementation Specialist

What’s on Offer

The organisation offers a competitive overall package alongside hybrid and flexible working, paid leave, wellbeing benefits, learning and development opportunities and career progression.

• Please note: Candidates must hold a minimum Stamp 4 visa / appropriate unrestricted working permission to be considered for this opportunity as there will be international travel involved.

If you’re an experienced ServiceNow Developer with strong HRSD exposure and would like to explore your next opportunity in Dublin, apply today or contact Cpl for further information.

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