Product Manager
TechJobs.ie Job Insights
At a glance
- Employment type
- Full-time
- Workplace
- Hybrid
- Salary
- €80k-90k/year (EUR)
- Category
- Product / Owner
What you'll be doing
Join a well-established Irish multinational as a Product Manager on the Platforms leadership team in Managed Services. Own the platform vision, roadmap, standards, and performance, engaging with stakeholders and driving improvements using automation, AI, and self-service. Hybrid role based in Dublin.
- Own the platform vision and multi-year roadmap aligned to business priorities
- Be the main point of contact for business users and run workshops to gather requirements
- Set and enforce platform standards for architecture, security, and compliance
- Manage demand and release planning
- Oversee platform performance and user experience
- Work with development and operations teams to resolve issues and deliver improvements
- Own the platform budget, track costs and ROI, and build business cases for investment
- Manage vendor and partner relationships, contracts, and service levels
Key requirements
Must-have
- 5+ years in Product Management or Platform Ownership in an enterprise SaaS environment
- Strong knowledge of ITSM platforms
- Confidence to push back on stakeholders
Nice-to-have
- Relevant platform certifications
Experience: 5+ years in Product Management or Platform Ownership in an enterprise SaaS environment
Role signals
- Technical focus
- platform management
- Architecture / system design
- Indicated in the listing
- Hands-on vs management
- Hands-on
Similar jobs
Full job description
Product Manager
Salary: €80k-€90k
Location: Dublin
Type: Permanent
Start: ASAP
Desired Skills:
Project Management, Stakeholder Engagement, Delivery Management, Performance Management, Platform Integration, Coaching
Product Manager
Dublin - Hybrid - Permanent
If you're an experienced Product Manager who likes staying close to the work, this is a chance to join the Platforms leadership team in the Managed Services division of a well-established Irish multinational with a global brand.
What You Will Do
- Own the platform vision and multi-year roadmap, aligned to business priorities.
- Be the main point of contact for business users, run workshops to gather requirements, balance competing priorities and report to senior leadership.
- Set and enforce platform standards for architecture, security and compliance, manage demand and release planning, and keep customisation to a minimum.
- Oversee platform performance and user experience, working with development and operations teams to resolve issues and deliver improvements.
- Own the platform budget, track costs and ROI, and build business cases for investment.
- Manage vendor and partner relationships, contracts and service levels.
- Use automation, AI and self-service to improve adoption, efficiency and user satisfaction.
What You'll Bring
- 5+ years in Product Management or Platform Ownership in an enterprise SaaS environment.
- Strong knowledge of ITSM platforms. Relevant platform certifications are preferred.
- The confidence to push back on stakeholders.
**If this position is of interest apply to the link provided. **
Reperio Human Capital acts as an Employment Agency and an Employment Business.
Interview prep pack
Grounded in this listing. Use it to prepare examples before you apply.
Your interview focus
Based on this listing, the Product Manager role focuses on owning the vision and roadmap for an enterprise ITSM platform, balancing stakeholder needs, enforcing platform standards, and driving performance improvements within a managed services environment.
- Enterprise SaaS and ITSM expertise·High
- Stakeholder management and communication·High
- Platform standards and compliance·Medium
- Budget and vendor management·Medium
Only have 30 minutes?
Follow a focused preparation plan based on this job.
Start 30-minute prep
Your 30-minute plan
Review Your ITSM Platform Experience
0–7 minList and reflect on your hands-on experience with ITSM platforms, including certifications and key achievements.
Prepare Stakeholder Management Stories
7–14 minSelect examples where you balanced competing priorities, ran workshops, or pushed back on stakeholders.
Summarize Platform Standards and Compliance Initiatives
14–20 minOutline your approach to setting and enforcing standards for architecture, security, and compliance.
Gather Budget and ROI Examples
20–25 minPrepare to discuss how you managed budgets, tracked ROI, and built business cases for investment.
Draft Questions for the Interviewer
25–30 minSelect 2-3 questions from the provided list to ask during your interview.
Talking points
, 6 itemsEnterprise SaaS Product Management Experience
Demonstrate your ability to manage complex SaaS products, especially in ITSM environments, by sharing relevant examples from your past roles.
Stakeholder Management and Communication
Showcase how you have balanced competing priorities, gathered requirements, and communicated effectively with both business users and senior leadership.
Platform Standards and Compliance
Prepare to discuss how you have set and enforced standards for architecture, security, and compliance, and the impact of these efforts.
Performance Management and Continuous Improvement
Be ready to explain how you have monitored platform performance, resolved issues, and driven user adoption and satisfaction.
Vendor and Partner Relationship Management
Illustrate your experience managing external vendors, contracts, and service levels to ensure platform success.
Budget Ownership and Business Case Development
Provide examples of how you have managed budgets, tracked ROI, and built business cases for platform investments.
What to research
, 4 itemsReview ITSM Platform Experience
Prepare examples of your work with ITSM platforms, including any certifications and specific tools used.
Stakeholder Engagement Strategies
Reflect on your approach to requirement gathering, prioritization, and managing conflicting stakeholder needs.
Platform Standards and Compliance
Be ready to discuss how you have set, enforced, and monitored standards for architecture, security, and compliance.
Budget and ROI Management
Gather examples of managing budgets, tracking costs, and building business cases for platform investments.
Questions to ask
, 6 itemsHow is the platform vision currently set and communicated across the organization?
Why ask this? To understand the strategic alignment and your potential influence on direction.
What are the biggest challenges the platform faces in terms of user adoption or performance?
Why ask this? To identify immediate priorities and areas where you can add value.
How does the team currently balance customization requests with maintaining platform standards?
Why ask this? To gauge the organization's approach to governance and technical debt.
What is the structure of the managed services division and how does the Product Manager interact with development and operations teams?
Why ask this? To clarify collaboration and reporting lines.
How are vendor and partner relationships managed, and what are the key success metrics?
Why ask this? To understand expectations for external relationship management.
What opportunities exist to leverage automation or AI to further improve the platform?
Why ask this? To show your interest in innovation and continuous improvement.
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