Software Delivery Manager – Dublin City (3 days onsite per week)
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At a glance
- Employment type
- Full-time
- Location
- Ireland
- Workplace
- On-site
- Category
- Engineering management
What you'll be doing
Software Delivery Manager role at a multinational leader in biometric authentication, based in Dublin (3 days onsite). Oversee software delivery across architecture, development, deployment, QA, and professional services. Focus on release management, stakeholder communication, and process improvement for SaaS products.
- Liaise across technical and Professional Services departments to manage releases
- Utilise change management skills to adjust priorities and inform stakeholders
- Take ownership of issues from identification to resolution
- Work with Senior Management to streamline release processes, focusing on QA
- Identify, document, and address incidents to improve processes
- Act as internal Release expert with PreSales/Professional Services as needed
Key requirements
Must-have
- 8+ years of SaaS Delivery experience
- Experience managing multiple releases across geographies and sectors
- Computer Science Degree
- Knowledge of AWS deployment and cloud-based delivery
- Ability to balance priorities and manage expectations across teams
Nice-to-have
- Experience in Financial Services or Cybersecurity
- Certifications such as Agile
- Knowledge of Java development environment
- Understanding of DevOps
Experience: 8+ years of SaaS Delivery, ideally within Financial Services or Cybersecurity, managing multiple releases concurrently.
Role signals
- Technical focus
- software delivery, release management, process improvement
- Architecture / system design
- Indicated in the listing
- Hands-on vs management
- Management
Similar jobs
Full job description
Software Delivery Manager – Dublin City (3 days onsite per week)
My client is a well-established multinational market leader in the area of biometric authentication; their products and services has taken off over the past number of years within a market with high spend on software and specifically around security.
Due to continued success of a specific product range, they have engaged IT Search to speak to Delivery Managers, this role will suit a candidate who is not necessarily hands on but has deep understanding of how each part of the software stack needs to interact in terms of process and delivery to ensure highest quality and timely release to client go live and beyond. If you’re a person who loves solving problems across multiple areas, this could be for you.
This position requires the ability to work concurrently (initially on a specific product range) across Architecture and Development, Deployment, QA, Professional Services, and Product teams to ensure clarity of purpose and with minimal surprises.
*The role: *
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Liaising across multiple technical and Professional Services departments to manage releases
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Utilise strong change management skills, changing priority when required and ensuring all stakeholders are informed and onboard
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Take ownership of issues as they arise to completion, again, communication is key
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Work closely with Senior Management to streamline all release processes, focusing on QA and be internal and external point of contact
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Identify, document and address any and all incidents to further improve future processes
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From time to time, act as internal Release expert with PreSales/Professional Services to ensure customer facing issues are understood and resolved
*Requirements: *
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8+ years of SaaS Delivery, ideally within Financial Services, Cybersecurity, focusing on multiple releases concurrently across different geographies and sectors
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Computer Science Degree and subsequent certifications (Agile for e.g.)
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Ability to discuss balancing different priorities within various teams with the release date/quality being the main objective, managing expectations for each
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Knowledge of AWS deployment in particular but cloud based delivery in general is vital
-
Related areas of helpful knowledge includes the Java development environment, areas of DevOps (non hands on knowledge is fine but advantageous to have)
To learn more about the role, company and process, please forward your CV stating required ballpark salary, availability and we can arrange a time to discuss.
Please note, we can only accept applications from candidates eligible to work in the EU.
Apply Now
Interview prep pack
Grounded in this listing. Use it to prepare examples before you apply.
Your interview focus
You will be assessed on your ability to manage software delivery across multiple teams, ensuring high-quality, timely releases for a biometric authentication product. Expect focus on SaaS delivery, release management, stakeholder communication, AWS/cloud deployment, and process improvement.
- SaaS delivery management·High
- Release coordination·High
- Stakeholder communication·High
- AWS/cloud deployment·High
Only have 30 minutes?
Follow a focused preparation plan based on this job.
Start 30-minute prep
Your 30-minute plan
Review SaaS Delivery and Release Management Experience
0–10 minIdentify key projects where you managed SaaS delivery, focusing on security or financial services, and prepare concise examples.
Refresh AWS and Cloud Deployment Knowledge
10–16 minSkim recent AWS/cloud delivery projects, focusing on your role in deployment and release processes.
Prepare Stakeholder Communication and Change Management Stories
16–24 minRecall situations where you managed shifting priorities and kept stakeholders aligned.
List Certifications and Process Improvement Examples
24–30 minNote your formal qualifications and specific process improvements you have led.
Talking points
, 6 itemsSaaS Delivery in Security Domains
You need to show experience managing SaaS delivery, especially in security-focused environments like biometric authentication.
Release Management Across Teams
The role requires coordinating releases with Architecture, Development, QA, and Professional Services to ensure smooth go-lives.
Change Management and Prioritisation
You must demonstrate how you handle shifting priorities and keep all stakeholders aligned.
AWS and Cloud Deployment Knowledge
Understanding AWS deployment and general cloud delivery is explicitly required for this position.
Stakeholder Communication
Clear, proactive communication with internal and external stakeholders is central to the role.
Incident Management and Process Improvement
You will be expected to identify, document, and address incidents to improve future delivery processes.
What to research
, 3 itemsMulti-Team Release Coordination
Expect detailed questions on how you manage releases across Architecture, Development, QA, and Professional Services, ensuring clarity and minimal surprises.
SaaS Delivery in Security or Financial Services
Be ready to discuss your experience delivering SaaS products in regulated, security-focused domains, as this is a key requirement.
AWS and Cloud Deployment Process
Prepare to explain your understanding of AWS and cloud-based delivery, focusing on how it impacts release management rather than hands-on technical skills.
Questions to ask
, 6 itemsWhat are the main challenges currently facing the delivery team for this product range?
Why ask this? Reveals the immediate priorities and pain points you would address.
How are release processes currently structured across Architecture, Development, QA, and Professional Services?
Why ask this? Clarifies how cross-team coordination works and where you could add value.
What tools or platforms are used for release management and communication?
Why ask this? Helps you understand the technical environment and potential learning curve.
How does the team handle incidents or issues that arise during releases?
Why ask this? Shows the maturity of incident management and process improvement.
What does success look like for this role in the first 6-12 months?
Why ask this? Sets clear expectations for your impact and growth.
How closely does the delivery team work with PreSales and Professional Services?
Why ask this? Clarifies the extent of cross-functional collaboration.
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